General terms and conditions

1. General

1.1 These terms and conditions apply to all agreements and transactions with Boatshop Limburg.
1.2 By placing an order, the customer agrees to these general terms and conditions.

2. Orders & Payment

2.1 All prices on the website are in euros and include VAT, unless stated otherwise.
2.2 Payments must be made in advance using the payment methods offered.
2.3 Boatshop Limburg reserves the right to refuse or cancel an order in the event of inaccuracies in price or product information.

3. Delivery & Shipping

3.1 Orders will be shipped within the stated delivery time. Delays do not entitle to compensation.
3.2 Boatshop Limburg is not liable for delays caused by the carrier.
3.3 Shipping costs will be stated at checkout.

4. Returns & Right of Withdrawal

4.1 Customers have the right to return a product within 7 days of receipt .
4.2 Products must be returned unused, undamaged and in the original packaging .
4.3 Return costs are for the customer and will not be reimbursed.
4.4 Personalized or custom-made products cannot be returned.
4.5 After approval of the return, the purchase amount will be refunded within 14 days .

5. Warranty & Liability

5.1 The statutory warranty applies to all products.
5.2 Damage due to improper use, wear and tear or external factors is not covered by the warranty.
5.3 Boatshop Limburg is not liable for damage caused by incorrect use of the products.

6. Complaints & Disputes

6.1 Complaints can be submitted by email to info@boatshoplimburg.nl and will be handled within 14 days.
6.2 Disputes will be submitted to a competent court in the Netherlands.

7. Privacy & Data Protection

7.1 Boatshop Limburg respects the privacy of customers and processes personal data in accordance with applicable legislation.
7.2 Data will not be provided to third parties unless necessary for the execution of the agreement.

For questions or more information, please contact us at info@boatshoplimburg.nl